Yes, we would recommend that as it’s important to know those details and also sleeping position when choosing a mattress. For example, a heavier person may need a firmer mattress, and side sleepers should look for a mattress that allows you to contour with your body.

• Our 100 Night Free Trial only applied at Mattress In A Box category. It starts from the date the mattress arrives at your home.
• Sleep studies show that it takes a body 4-6 weeks for your body to completely adjust to a new mattress. We recommend that you spend at least 45 days with the Fibre Star Mattress for your body to adjust to your new mattress. Similar to when you start fixing poor posture, it may feel odd or uncomfortable at first.  That’s why we offer an extended trial of 100 days for you to test out the Fibre Star mattress in the comfort of your own home. If you’re still unsatisfied you can return it for a full refund.

• Fibre Star Mattresses are covered by a 10-year warranty from the date of delivery and collection. This warranty is not transferable and covers only the original purchaser who continues to be the owner of the product.

 This warranty covers:

• Defects of a structural or manufacturing nature, including physical flaws in the mattress causing the foam materials to split or crack.
• Deterioration resulting in a visible indentation or sag of one (1) inch (25mm) or larger when no weight is applied onto the mattress.

Yes, we do have a showroom which is located at Jawi, Penang, Malaysia. But we believe trying a mattress for 5-10 minutes in a showroom is not enough to tell if a mattress suits you or not. On the bright side, we are glad to offer a 100 Night Free Trial for you to try the mattress at home. If the mattress doesn’t suit you, you can return it for a full refund within 100 Night.

• Yes, we are able to help you dispose your old mattress by our logistic partner if you are buying online. Please note there’s an additional charges for mattress disposal service. 
• If you buying through our retailers, please kinly contact the store you are purchasing from and they will be able to let you know if this is available in your area.

Yes. The Fibre Star Mattress is hypoallergenic, anti-bacteria, anti-dust mite, anti-fungal and anti-microbial. This means it’s completely safe for people who are sensitive to allergens, including children & elderly.